Barracuda Huntsville - Assistant Store Manager
Full Time • Huntsville
Barracuda Taco Stand is currently seeking applicants interested leadership roles! Are you a natural leader with a positive attitude, willing to learn both kitchen and front-facing roles, take direction, and enjoy teaching others?
WHO WE ARE // Barracuda is a neighborhood taco stand & margarita garden, offering outdoor dining and takeout, serving high quality tacos on fresh tortillas. We believe that great food and drinks should be prepared simply - at an accessible price point - and foster fun and memorable experiences for a diverse community of people.
WHAT WE'RE ABOUT //
- Quality & Integrity – Fresh ingredients, honest work, and respect in everything we do.
- Connection – Hospitality that’s laid-back, thoughtful, and genuine.
- Growth – Building strong teams and strong communities as we expand.
- Team Strength – Showing up for each other, owning mistakes, and keeping things moving forward.
THE JOB // As Assistant Store Manager your role is to assist the Store Manager and leadership team in all day-to-day operations, provide support to team members and leadership during service to improve performance, and adopt, embody and implement the vision and values of Barracuda Restaurants.
CUSTOMER EXPERIENCE
- Ensure that the quality of food & drink, vibe, facility, and our team are always on point
- Ensure that all team members fully embody our mission, exceeding the highest standards of customer service to guarantee that all customers feel welcome and are given responsive, friendly and attentive service at all times
- Thoughtfully manage scheduled shifts with a consideration for business activity, while ensuring that both the customers’ expectations and revenue targets are met
- Ensure restaurant cleanliness and a 91+ score from Department of Health to reflect the care and pride in the service we provide
OPERATIONS MANAGEMENT
- Act as a trusted partner to the Store Manager, collaborating on operational decisions and serving as a communication bridge between team, leadership, and cross-functional stakeholders
- Foster a culture of teamwork, service, hustle, and continuous improvement by motivating the team and empowering them with context and purpose—Always Be Teaching the “Why”
Lead daily operations with attention to detail and a focus on service quality, labor efficiency, and team well-being - Communicate clearly and proactively to ensure transparency, address areas needing improvement, and support company-wide objectives
- Build strong relationships across the team to enhance collaboration, responsiveness, and operational success
- Support the Store Manager by managing inquiries, developing solutions, and assisting with internal communications and project execution
TEAM SUPPORT & DEVELOPMENT
- Provide support to team members during service and identify ways to improve their performance - Be a subject matter expert on who we are and what we do
- Ensure that Barracuda Training Programs are being executed thoroughly and diligently; participate in the development of the team and assist in the management of one-on-one employee performance evaluations
- Be knowledgeable of restaurant policies regarding personnel. Diligently monitor all violations of company policies, rules and procedures, enabling management to administer prompt, fair and consistent direction and corrective action when necessary.
- Oversee and maintain the integrity of the Certified Trainer Program, including the development, support, and accountability of all Certified Trainers.
DAILY RESPONSIBILITIES
- Core Focus: Customer Experience, Operations Management, and Team Support & Development
- Daily duties & responsibilities will be assigned in collaboration with the Store Manager & Operations Managers as needed, and may include:
- Managing team, vendor, and customer communications/issues
- Maintaining and monitoring OS+E inventory, restaurant supplies orders
- Managing all functions on daily checklists & guides
- Managing the facility
- Labor management on daily shifts
- Day to day monitoring of labor, COGS, & invoice management to understand financial goals
IDEAL SKILLS AND EXPERIENCE
We know there’s more to a person than what fits on a rèsumè. We also know that some folks are less likely to apply to jobs if they don’t meet 100% of the qualifications listed. If you’re excited by this opportunity, we’d love to hear from you!
- 2+ years of restaurant management
- Minimum 2 years of experience managing 30+ direct reports. Personable and enjoys working with customers and leading a diverse team.
- 3 - 5 years in the restaurant industry with customer facing management role(s) preferred
- Passion for food, hospitality, and providing a “best in class” customer experience
- Natural leader with a positive attitude, who is able to teach, willing to learn and take direction
- Detail-oriented and proactive with an ability to prioritize and deliver results on delegated responsibilities
- Excellent communication and organizational skills
- Demonstrated ability to build relationships, promote positive team culture, and effectively resolve conflict
- Able to maintain composure and personality in a high pressure environment, while using good judgment and strong decision-making skills
- Availability to work a minimum of five days per week.
- Weekends, day shifts and evening shifts are required; schedule will be designated by the Store Manager
- Full transparency: extended hours and/or a sixth day may occasionally be required.
- Proficient in Google Drive; ability to learn all other aspects of our technology (Toast and Restaurant365)
- Knowledge of health and safety guidelines
- Hold active Manager Food Safety Certification and Responsible Vendor Permit
- Ability to stand for long periods of time (8 or more hours per shift)
- Ability to lift 50+ pounds and work in various weather conditions, including extreme heat and cold.
- Internal Hires: Must have maintained a disciplinary record free of any actions within the last 90 days
THE OFFER // By joining Barracuda, you’re becoming a member of a team that values respect, fairness, and balance. In addition to a dynamic professional environment, Barracuda offers competitive pay and comprehensive benefits to ensure every team member is compensated fairly and equitably for their contributions to the team.
Read on for more details!
COMPENSATION
Salary: $60,000 base salary + bonus
Bonuses: Biannual bonuses are paid out at the close of Q2 and Q4, and are based on business performance criteria and your ability to attain biannually-determined goals, as identified by Store Manager and Operations team.
BENEFITS + PERKS
- Vacation: Fixed annual deposit of up to 112 PTO hours in first year (pro-rated depending on start date)
- Insurance: Barracuda offers and contributes toward several different health, dental, and vision insurance plans (Louisiana-based and national) so you can select a plan that’s right for you
- Got pets? Opt into our Pet Insurance benefits plan, which includes additional discounts on pet care and unlimited assistance via a 24/7 pet telehealth service
- Tech: We reimburse $50/month (pre-tax) to supplement the cost of your phone bill, a new computer, or whatever tech helps you do your job
- Free Food: Enjoy comped personal meals & drinks at all Barracuda Restaurants
OUR COMMITMENT TO INCLUSION
Barracuda does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factors. Job duties may change to accommodate business needs. We use E-Verify to confirm the identity and employment eligibility of all new hires.
Compensation: $60,000.00 per year
MISSION
Barracuda is a neighborhood taco stand & margarita garden, serving high quality tacos on fresh tortillas. We believe that great food and drinks should be prepared simply - at an accessible price point - and foster fun and memorable experiences for a diverse community of people.
WHAT WE DO
Quality, fresh tortillas are the foundation of our menu, and the first thing we consider when thinking of new dishes. We aim to keep things similarly accessible & unfussy, so every guest can have a great taco. We make our tortillas fresh daily. We do this because it tastes better and allows us to make this staple food using great-quality, whole ingredients. We serve well sourced meats, vegetables, and seafood. Our margaritas and other refreshments are always made with fresh squeezed juices and 100% agave tequila.
VISION
- Barracuda's vision is rooted in accessibility, aiming to expand our presence, bringing the essence of a neighborhood taco stand to diverse markets. We believe that everyone deserves the joy and convenience of having a local taco stand in their community, fostering a sense of togetherness through shared culinary experiences. Our focus on growth is not just about expanding geographically but also about making connections in the immediate communities we serve.
- Our customers deserve great tacos and well made drinks at a great value, along with an accessible and easy-going vibe.
- Our role is to facilitate great customer experiences through food, drink, music, and laid back but proactive hospitality - not too much, just enough - creating an environment of service and teamwork so that the needs of each other and our customers are always met
- Our customers shouldn’t have to “hack” the menu to have a satisfying meal: so we must be experts at accommodating and guiding them efficiently to what will make a uniquely great meal for them - and executing their order consistently - so they can enjoy the best version of what we work hard together to create. Consistency & “Predictability” is the name of the game.
- Operate with Respect, Transparency and Integrity as a Business and Individuals. Together we are building an empowered workplace of people who have the ability to affect creative and positive outcomes in and outside this workplace through transparent business practices and open communication.
VALUES
- Be energetic and purposeful
- Work with energy and purpose to serve our team and customers passionately and enthusiastically, no matter how small or large the crowd may be during any given service.
- Go first
- Take initiative, just do it and trust in yourself to get it done! Be the first to share a thought or idea, anticipate what our customers might need, before they need it.
- Be patient and direct
- The ole' "it's not what you say, it's how you say it" goes a long way! Reinforce positives and seek solutions for negatives - Building resentment isn't good for anyone. Being negative is our way of paying attention to potential problems, so reframe your negative! Communicate frustrations as they come along and offer up a solution. When we work together, it's always better and there's always a way.
- Be willing to hear and teach "The Why"
- Taking the extra 10-15 seconds to hear and teach "the why" we do what we do creates a culture of respect, learning and understanding.
- Recover with style
- Set yourself up for success! If we are properly prepared and focused, mistakes are few and far between - but when we do fail, it's all about recovering in style by learning and growing from our mistakes!
- Appreciate the team and customers we have
- It takes two to tango! Our customers need the team and the team needs our customers. We all work hard to make this thing go! Believe in our vision, yourself, our team, and always look for the best in people - we can accomplish anything as long as we believe we can.
- Stability & Growth for our Team - Profits and cash flow are essential to reinvesting in our people, our experiences, and our future.
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Mental Health & Wellness Benefits
Medical / Dental / Vision
Paid Time Off and Sick Pay
Employee Discounts
Referral Program