Barracuda Taco Stand - Now Hiring Managers!
Full Time • Barracuda - Tchoupitoulas
Benefits:
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
Barracuda Tchoupitoulas is looking for passionate and driven leaders who are ready to grow into a manager role. We’re seeking individuals with previous management experience who are eager to learn our systems, culture, and approach to leadership.
This role is ideal for someone who has experience managing a team and running a store but is open to learning how we do things at Barracuda before stepping into full management. Our training program provides hands-on experience, mentorship, and a clear path toward becoming a manager, ensuring you’re set up for success.
If you’re a strong leader who thrives in a fast-paced environment, values teamwork, and is excited about the opportunity to grow with us, we’d love to hear from you!
WHO WE ARE // Barracuda is a neighborhood taco stand & margarita garden serving high-quality, scratch-made food & drinks at an accessible price point in an environment that welcomes everyone. Fresh tortillas and juices are the foundation of our menu. Since opening our first location in Uptown New Orleans in 2019, we’ve expanded to Algiers Point, Baton Rouge, and Bay St. Louis—growing our community one taco at a time.
At Barracuda we believe:
- Barracuda's vision is rooted in accessibility, aiming to expand our presence, bringing the essence of a neighborhood taco stand to diverse markets. We believe that everyone deserves the joy and convenience of having a local taco stand in their community, fostering a sense of togetherness through shared culinary experiences. Our focus on growth is not just about expanding geographically but also about deepening connections in the immediate communities we serve.
- Our customers deserve great tacos and well made drinks at a great value, along with an accessible and easy-going vibe.
- Our role is to facilitate great customer experiences through food, drink, music, and laid back but proactive hospitality - not too much, just enough - creating an environment of service and teamwork so that the needs of each other and our customers are always met
- Our customers shouldn’t have to “hack” the menu to have a satisfying meal: so we must be experts at accommodating and guiding them efficiently to what will make a uniquely great meal for them - and executing their order consistently - so they can enjoy the best version of what we work hard together to create. Consistency & “Predictability” is the name of the game.
- Operate with Respect, Transparency and Integrity as a Business and Individuals. Together we are building an empowered workplace of people who have the ability to affect creative and positive outcomes in and outside this workplace through transparent business practices and open communication.
THE GIG // As a Barracuda Manager in Training, you will learn how to lead and drive the daily operations of a Barracuda Taco Stand. Through hands-on experience, you’ll develop the skills to manage the kitchen and outdoor dining areas, ensuring a positive customer experience. You’ll work alongside experienced leaders to oversee hourly team members and gain the knowledge needed to handle administrative and leadership responsibilities, setting you up for success in a future management role.
THE OFFER // By joining Barracuda, you’re becoming a member of a team that values respect, fairness, and balance. In addition to a dynamic professional environment, Barracuda offers competitive compensation depending on position, experience, & performance with a salary range of $70,000-$75,000 annually - more detail below
THE FINE PRINT // We know there’s more to an individual than can be expressed on a resumé. See below for some of the responsibilities you’d eventually hold as manager, as well as some of the prerequisites we expect for this leadership position:
CUSTOMER EXPERIENCE
- Ensure that the quality of food & drink, vibe, facility, and our team are always on point
- Ensure that all team members fully embody our mission, exceeding the highest standards of customer service to guarantee that all customers feel welcome and are given responsive, friendly and attentive service at all times
- Thoughtfully create and manage scheduled shifts with a consideration for business activity, while ensuring that both the customers’ expectations and revenue targets are met
- Ensure restaurant cleanliness and a 91+ score from the Department of Health to reflect the care and pride in the business we operate
OPERATIONS MANAGEMENT
- Create and foster an environment that thrives on teamwork, service, hustle and continuous improvement
- Motivate and inspire the team to bring out the best in morale and productivity
- Run day-to-day operations through hands-on leadership, attention to detail, and empowering the team through thoughtful decision making - Always Be Teaching the “Why”
- Actively participate to achieve company objectives in service quality and consistency, labor costs and team & customer satisfaction
- Communicate effectively to leadership and team members to ensure transparency in day to day operations, and areas that may need attention or improvement
TEAM SUPPORT & DEVELOPMENT
- Provide support to team members during service and identify ways to improve their performance - Be a subject matter expert on who we are and what we do
- Ensure that Barracuda Training Programs are being executed thoroughly and diligently; participate in the development of the team and timely own one-on-one employee performance evaluations
- Be knowledgeable of restaurant policies regarding personnel. Diligently monitor all violations of company policies, rules and procedures, enabling management to administer prompt, fair and consistent direction and corrective action when necessary
- Actively manage performance and provide feedback to your leaders, ensuring they are clear on action plans & areas of opportunity and excellence within their development plans.
- Ensure that leaders are conducting weekly manager meetings and that your leadership team has collaborative working relationship
- Collaborate with other departments, such as finance, human resources, and marketing, to ensure that all business objectives are met
- Develop future leaders; Build a pipeline of strong future leads and managers to promote internal talent for the new store openings
SKILLS YOU MUST HAVE
- Natural leader with a positive attitude, who is able to teach, willing to learn and take direction
- Detail-oriented and proactive with an ability to prioritize and deliver results on delegated responsibilities
- Excellent communication and organizational skills
- Able to maintain composure and personality in a high pressure environment, while using good judgment and strong decision making skills
- Open availability to work any shift or station as needed
- Proficient in Google Drive; ability to learn all other aspects of our technology
- Knowledge of health and safety guidelines
DAILY RESPONSIBILITIES
- Core Focus: Customer Experience, Operations Management, and Team Support & Development
- Daily duties & responsibilities will be assigned in collaboration with the Operations Team as needed, and may include:
- Managing team, vendor, and customer communications/issues
- Maintaining and monitoring OS+E inventory, restaurant supplies orders
- Managing all functions on daily checklists & guides
- Managing the facility
- Day to day monitoring of Total Controllable Income and invoice management to understand financial goals
REQUIREMENTS
- 3+ years of restaurant management
- 1+ years of experience with budget management, experience with full P&L responsibility preferred
- Minimum 2 years of experience managing 20-30 direct reports
- Hands on experience developing training programs and assessing skills
- Personable and enjoys working with customers and leading a diverse team
- Passion for food, hospitality, and providing a “best in class” customer experience
- Availability to work a minimum of five days per week. Weekends, day shifts and evening shifts are required. Full transparency: extended hours and/or a sixth day may occasionally be required.
- Holder of a Manager Food Safety Certification and Responsible Vendor Permit
- Ability to stand for long periods of time (8 or more hours per shift)
- Ability to lift 50+ pounds and work in various weather conditions, including extreme heat and cold.
- Willingness to travel - 25%
- Internal Hires: Have a disciplinary record free of any corrective action in the past 90 days
PAY AND BENEFITS
Base Salary: $70,000 base + bonus
Bonus amounts are determined by provided targets below and will be reviewed in coordination with the Operations Team. Biannual bonuses are distributed at the close of Q2 and Q4 based on business performance criteria. Essentially, if the business is performing well and growing, so is the bonus amount.
The benefits listed below have no cash value if not elected:
- PTO: 112 hours per full year
- Health/Vision/Dental/Pet Insurance Insurance covered up to $250/mo
- Tech reimbursement of $50 per month
- Comped personal meals & drinks at Barracuda Restaurants
*Barracuda is committed to fostering a diverse and inclusive workplace, ensuring equal employment opportunities for all. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or any other non-merit factors.
Please note that job duties are subject to change at the company’s discretion.
Compensation: $70,000.00 - $75,000.00 per year
MISSION
Barracuda is a neighborhood taco stand & margarita garden, serving high quality tacos on fresh tortillas. We believe that great food and drinks should be prepared simply - at an accessible price point - and foster fun and memorable experiences for a diverse community of people.
WHAT WE DO
Quality, fresh tortillas are the foundation of our menu, and the first thing we consider when thinking of new dishes. We aim to keep things similarly accessible & unfussy, so every guest can have a great taco. We make our tortillas fresh daily. We do this because it tastes better and allows us to make this staple food using great-quality, whole ingredients. We serve well sourced meats, vegetables, and seafood. Our margaritas and other refreshments are always made with fresh squeezed juices and 100% agave tequila.
VISION
- Barracuda's vision is rooted in accessibility, aiming to expand our presence, bringing the essence of a neighborhood taco stand to diverse markets. We believe that everyone deserves the joy and convenience of having a local taco stand in their community, fostering a sense of togetherness through shared culinary experiences. Our focus on growth is not just about expanding geographically but also about making connections in the immediate communities we serve.
- Our customers deserve great tacos and well made drinks at a great value, along with an accessible and easy-going vibe.
- Our role is to facilitate great customer experiences through food, drink, music, and laid back but proactive hospitality - not too much, just enough - creating an environment of service and teamwork so that the needs of each other and our customers are always met
- Our customers shouldn’t have to “hack” the menu to have a satisfying meal: so we must be experts at accommodating and guiding them efficiently to what will make a uniquely great meal for them - and executing their order consistently - so they can enjoy the best version of what we work hard together to create. Consistency & “Predictability” is the name of the game.
- Operate with Respect, Transparency and Integrity as a Business and Individuals. Together we are building an empowered workplace of people who have the ability to affect creative and positive outcomes in and outside this workplace through transparent business practices and open communication.
VALUES
- Be energetic and purposeful
- Work with energy and purpose to serve our team and customers passionately and enthusiastically, no matter how small or large the crowd may be during any given service.
- Go first
- Take initiative, just do it and trust in yourself to get it done! Be the first to share a thought or idea, anticipate what our customers might need, before they need it.
- Be patient and direct
- The ole' "it's not what you say, it's how you say it" goes a long way! Reinforce positives and seek solutions for negatives - Building resentment isn't good for anyone. Being negative is our way of paying attention to potential problems, so reframe your negative! Communicate frustrations as they come along and offer up a solution. When we work together, it's always better and there's always a way.
- Be willing to hear and teach "The Why"
- Taking the extra 10-15 seconds to hear and teach "the why" we do what we do creates a culture of respect, learning and understanding.
- Recover with style
- Set yourself up for success! If we are properly prepared and focused, mistakes are few and far between - but when we do fail, it's all about recovering in style by learning and growing from our mistakes!
- Appreciate the team and customers we have
- It takes two to tango! Our customers need the team and the team needs our customers. We all work hard to make this thing go! Believe in our vision, yourself, our team, and always look for the best in people - we can accomplish anything as long as we believe we can.
- Stability & Growth for our Team - Profits and cash flow are essential to reinvesting in our people, our experiences, and our future.
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Mental Health & Wellness Benefits
Medical / Dental / Vision
Paid Time Off and Sick Pay
Employee Discounts
Referral Program